Privacy Policy — je7770

1. Introduction

1.1 je7770 ("we", "us", "our") operates the online gaming platform accessible at je7770.pro (the "Platform"). We are committed to protecting the privacy and security of the personal information you share with us when using the Platform.

1.2 This Privacy Policy describes the categories of personal data we collect, the legal bases and purposes for which we process it, the third parties with whom we may share it, the security measures we apply, and the rights available to you as a data subject.

1.3 This policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which are available on the Platform and are incorporated herein by reference.

2. Data Controller

2.1 For the purposes of this Privacy Policy, je7770 acts as the data controller in respect of personal data collected through the Platform. If you have any questions about this policy or wish to exercise your data rights, please contact us at [email protected].

3. Personal Data We Collect

We collect personal data in the following categories:

3.1 Registration and Identity Data

When you create a je7770 account, we collect your full name, date of birth, email address, mobile phone number, and any identity documentation submitted for age and identity verification purposes (such as a national identity card or passport copy).

3.2 Financial and Transaction Data

We collect details of deposits and withdrawals made through the Platform, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, or USDT wallet address), transaction amounts in Bangladeshi Taka (৳) or USDT, and transaction timestamps. We do not store full payment account credentials — sensitive payment details are processed via your chosen payment provider's own secure channels.

3.3 Gaming and Activity Data

We collect records of your gaming activity on the Platform, including games played, bet amounts, session durations, win and loss records, and any responsible gaming limits you have set. This data is used for account management, fraud prevention, and responsible gaming monitoring.

3.4 Technical and Device Data

When you access the Platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type, time zone, and browser language settings. This data is used to deliver the Platform correctly to your device and to detect and prevent fraudulent or automated access.

3.5 Communications Data

If you contact our support team or communicate with us via email or chat, we retain records of those communications in order to handle your enquiry, maintain service records, and improve our support operations.

3.6 Marketing Preferences

Where you have opted in to receive promotional communications from je7770, we record that consent and your communication preferences. You may withdraw this consent at any time by contacting [email protected].

4. Legal Bases for Processing

4.1 Performance of a contract: The majority of personal data processing on je7770 is necessary for the performance of the contract between you and je7770 — specifically, to operate your account, process your deposits and withdrawals, and deliver gaming services to you.

4.2 Legitimate interests: We process technical and device data, gaming activity data, and communications data where this serves our legitimate interests in maintaining platform security, preventing fraud, resolving disputes, and improving our services — provided those interests are not overridden by your rights and interests.

4.3 Consent: Where we send promotional communications, we do so on the basis of your explicit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.

4.4 Legal obligation: Certain data — particularly identity verification records and financial transaction records — is retained to comply with our anti-money-laundering, fraud-prevention, and age-verification obligations.

5. How We Use Your Data

In addition to the purposes described in Section 4, we use your personal data for the following specific purposes:

• Creating and maintaining your player account and verifying your identity and age (21+ requirement).
• Processing deposits, withdrawals, and bonus transactions accurately and securely.
• Detecting, investigating, and preventing fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Providing customer support and responding to enquiries, complaints, and disputes.
• Monitoring gaming behaviour to identify players who may require responsible gaming support.
• Sending service-related communications such as account verification emails, transaction confirmations, and security alerts.
• Sending promotional communications where you have provided explicit consent.
• Analysing aggregated, anonymised usage data to improve the Platform's performance and user experience.

6. Sharing Your Data with Third Parties

6.1 je7770 does not sell your personal data. We may share your data with carefully selected third parties only where necessary and in accordance with this policy:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and USDT payment gateway providers receive the minimum data necessary to process your transactions.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data (such as a session token) required to deliver their games within the Platform. These providers do not receive your full identity or payment data.
• Identity verification services: Where we use a third-party KYC provider to assist with document verification, your identity documents may be shared with that provider under strict data processing agreements.
• Security and fraud-prevention tools: We use technical security services that may process IP addresses and device fingerprint data to detect fraudulent access.
• Legal and regulatory authorities: We will disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law or valid legal process.

6.2 All third-party processors with whom we share personal data are bound by contractual data processing obligations consistent with this Privacy Policy.

7. Cookies and Tracking Technologies

7.1 je7770 uses cookies and similar tracking technologies to operate core Platform functionality, maintain your logged-in session, remember your preferences, and collect aggregated analytics data.

7.2 Essential cookies are required for the Platform to function and cannot be disabled without affecting Platform usability. They include session authentication tokens and security cookies.

7.3 Analytics cookies help us understand how players use the Platform so we can improve its design and performance. Analytics data is aggregated and does not identify individual users.

7.4 You can control non-essential cookies through your browser settings. Disabling all cookies may impair your ability to log in or use Platform features that rely on session state.

8. Data Retention

8.1 We retain personal data for as long as your account remains active and for a reasonable period thereafter to handle any post-closure queries or disputes.

8.2 Financial transaction records and identity verification documents may be retained for a longer period where required by our anti-money-laundering and fraud-prevention obligations.

8.3 Marketing consent records are retained for as long as you remain opted in, plus a period necessary to demonstrate compliance in the event of a complaint.

8.4 Where data is no longer required for any of the purposes described above, it is securely deleted or anonymised.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by je7770:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to object: You may object to processing based on legitimate interests, including profiling for fraud-prevention purposes.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected] with your registered username and a clear description of your request. We will respond within 30 days.

10. Data Security

10.1 je7770 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption in transit, encryption at rest for sensitive data fields, role-based access controls, and regular security reviews.

10.2 Despite these measures, no system is entirely immune to security incidents. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify affected players as promptly as practicable in the circumstances.

10.3 You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been accessed by an unauthorised party, please contact [email protected] immediately.

11. Children and Age Restrictions

11.1 The je7770 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under the minimum age has registered an account, that account will be immediately closed and any associated personal data will be deleted, subject to any applicable legal retention obligations.

11.2 If you believe an individual under 21 has created an account on je7770, please notify us immediately at [email protected].

12. International Data Transfers

12.1 je7770 is a platform serving the Bangladesh market. Where personal data is transferred to or processed by third-party service providers operating in other countries, we ensure that appropriate safeguards are in place to protect that data in a manner consistent with this Privacy Policy.

13. Changes to This Privacy Policy

13.1 je7770 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the features of the Platform. The effective date at the top of this page will be updated whenever a material change is made.

13.2 We encourage you to review this policy periodically. Continued use of the Platform following publication of an updated policy constitutes acceptance of the revised terms.

14. Contact and Complaints

14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our support team at [email protected]. We take privacy concerns seriously and will endeavour to address all queries promptly and professionally.